The COVID pandemic turned the health system from in-person to virtual in a few short months. In B.C., in order to address the rural, remote and indigenous equity of access of care, and also to improve provincial access to health services, the Real Time Virtual Support (RTVS) network suite of virtual services were established. This presentation introduces the RTVS lines, and focuses on our evaluation efforts to fulfill the four key missions of this network.
In this presentation, you will learn:
- To be introduced to the different virtual care lines in RTVS
- To understand how the RTVS evaluation was set up with associated metrics
- To discuss the ongoing evaluation efforts in the ongoing growth of RTVS in B.C.
About the Speaker
Dr. Kendall Ho is an emergency medical specialist in Vancouver, a professor in the UBC Faculty of Medicine Department of Emergency Medicine and a fellow of the Royal College of Physicians and Surgeons of Canada. He leads the Digital Emergency Medicine Unit and is recognized for his ground-breaking research in digital health.